Frequently Asked Questions
- General Questions
What is imitation jewelry?
Imitation jewelry is crafted using non-precious metals and stones, designed to look like fine jewelry but at an affordable price point.
What kind of jewelry do you offer?
We specialize in American diamond jewelry, bridal sets, earrings, necklaces, bracelets, rings, and more.
Where is your jewelry made?
Our jewelry is designed and crafted by skilled artisans in India, ensuring quality and style.
- Order & Shipping
How do I place an order?
You can browse our collection, select the items you like, and add them to your cart. Proceed to checkout, enter your details, and complete your purchase securely.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and various online payment wallets like Paytm and Google Pay.
Do you offer Cash on Delivery (COD)?
Yes, we offer COD in select regions within India. You can check availability at checkout.
How long does it take for my order to arrive?
Orders typically take 5-7 business days for delivery within India. For international shipping, the timeline is 10-15 business days.
- Product Care
How should I care for my imitation jewelry?
Keep your jewelry away from water, perfumes, and harsh chemicals. Store in a dry, cool place in the original packaging to avoid tarnishing.
Does the jewelry tarnish or fade?
With proper care, our jewelry is designed to maintain its shine and durability for years. However, exposure to moisture and chemicals may affect its longevity.
- Customization & Services
Do you offer customization?
Yes, we offer customization on selected bridal jewelry and special occasion pieces. Contact us for more details.
Can I book a consultation for bridal jewelry?
Absolutely! We offer virtual and in-person consultations to help you choose the perfect jewelry for your wedding day.
- Customer Support
How can I contact customer support?
You can reach us via email at customercare@glammart.in or call us at +91 8910547985 from Monday to Saturday, 10 AM to 6 PM IST.
What if I receive a damaged product?
In the rare case that you receive a damaged product, please email us within 48 hours of receiving the item, and we will arrange for a replacement or refund.